All Systems Operational

About This Site

MyOnlineStore's central hub for real-time updates on the health and performance of our platform and related services. Some issues that affect a small percentage of stores may not be addressed here.

Platform Operational
Back office ? Operational
Storefront ? Operational
Checkout ? Operational
API ? Operational
Point of Sale Operational
Kassa App (POS) ? Operational
Email ? Operational
Webmail ? Operational
Mail ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Degraded performance
Resolved - De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.
Mar 26, 11:34 CET
Monitoring - Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.
Mar 26, 11:32 CET
Identified - We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.

EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Mar 26, 11:32 CET
Investigating - We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Mar 26, 11:32 CET
Gepland onderhoud (Scheduled maintenance)
Completed - The scheduled maintenance has been completed.
Mar 26, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 CET
Scheduled - In de nacht van woensdag 25 maart en donderdag 26 maart voeren wij tussen 03:00 uur en 04:00 uur gepland onderhoud uit aan ons platform. Gedurende dit onderhoud kan het voorkomen dat het platform minder of niet bereikbaar is.

EN: In the evening of Wednesday, March 25 and Thursday, March 26, we will carry out scheduled maintenance on our platform between 03:00 AM and 04:00 AM. During this maintenance the platform can be less or not accessible.
Mar 18, 10:15 CET
Mar 25, 2025
Gepland onderhoud (Scheduled maintenance)
Completed - Het onderhoud is succesvol en zonder verstoringen afgerond.

EN: The maintenance was completed successfully and without disruptions.
Mar 25, 14:15 CET
Update - Het onderhoud is succesvol en zonder verstoringen afgerond.

EN: The maintenance was completed successfully and without disruptions.
Mar 25, 14:15 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 25, 14:14 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 14:12 CET
Scheduled - Wegens (spoed)onderhoud aan het platform, kan het zijn dat het platform voor zéér korte tijd minder of niet bereikbaar is. Excuses voor het ongemak.

EN: Due to (emergency) maintenance of the platform, the platform may be less or unavailable for a very short time. Sorry for the inconvenience.
Mar 25, 14:12 CET
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage