All Systems Operational

About This Site

MyOnlineStore's central hub for real-time updates on the health and performance of our platform and related services. Some issues that affect a small percentage of stores may not be addressed here.

Platform Operational
Back office ? Operational
Storefront ? Operational
Checkout ? Operational
API ? Operational
Point of Sale Operational
Kassa App (POS) ? Operational
Email ? Operational
Webmail ? Operational
Mail ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
Degraded performance
Resolved - De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.
Aug 23, 19:17 CEST
Monitoring - Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.
Aug 23, 18:36 CEST
Investigating - We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Aug 23, 18:35 CEST
Aug 22, 2025

No incidents reported.

Aug 21, 2025
Degraded performance
Resolved - De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.
Aug 21, 15:43 CEST
Monitoring - Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.
Aug 21, 15:27 CEST
Identified - We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.

EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Aug 21, 15:18 CEST
Investigating - We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Aug 21, 15:18 CEST
Gepland onderhoud (scheduled maintenance)
Completed - Het geplande onderhoud is binnen het onderhoudsvenster afgerond.

EN: Planned maintenance has been completed within the scheduled maintenance window.
Aug 21, 02:41 CEST
Verifying - Verification is currently underway for the maintenance items.
Aug 21, 01:29 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 CEST
Scheduled - Op 20 augustus (23:00 uur) t/m 21 augustus (04:00 uur) voeren we onderhoud uit aan het platform.
Tijdens dit tijdsblok zijn je webwinkel, beheeromgeving, Kassa App en de API tijdelijk niet bereikbaar.

EN: On August 20 (11:00 PM) through August 21 (04:00 AM), we will be performing maintenance on the platform. During this time window, your online store, back office, POS App, and the API will be temporarily unavailable.
Aug 12, 10:32 CEST
Aug 20, 2025
Aug 19, 2025

No incidents reported.

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