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All Systems Operational
About This Site
Mijnwebwinkel storing?
We houden de performance van ons platform nauwlettend in de gaten. Bekijk op deze statuspagina de actuele storingen of problemen.
MyOnlineStore malfunction?
We keep a close eye on the performance of our platform. View the current malfunctions or problems on this status page.
Platform
Operational
Backoffice
?
Operational
Storefront
?
Operational
Checkout
?
Operational
API
?
Operational
Point of Sale
Operational
Mail
?
Operational
Webmail
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 7, 2022
No incidents reported today.
Oct 6, 2022
No incidents reported.
Oct 5, 2022
Resolved -
De storing is voorbij en het platform is weer stabiel.
EN: The incident is over and the platform is stable again.
Oct 5, 17:33 CEST
EN: The incident is over and the platform is stable again.
Oct 5, 17:33 CEST
Monitoring -
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.
EN: The platform appears to be stabilising. We are actively monitoring the performance.
Oct 5, 17:04 CEST
EN: The platform appears to be stabilising. We are actively monitoring the performance.
Oct 5, 17:04 CEST
Update -
We blijven werken aan een oplossing voor dit probleem.
EN: We are continuing to work on a fix for this problem.
Oct 5, 16:47 CEST
EN: We are continuing to work on a fix for this problem.
Oct 5, 16:47 CEST
Identified -
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.
EN: We have found the cause of the disruption and are working to resolve the issue.
Oct 5, 15:37 CEST
EN: We have found the cause of the disruption and are working to resolve the issue.
Oct 5, 15:37 CEST
Investigating -
We signaleren op dit moment een aantal issues op de beheeromgeving. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.
EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Oct 5, 15:14 CEST
EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Oct 5, 15:14 CEST
Oct 4, 2022
No incidents reported.
Oct 3, 2022
No incidents reported.
Oct 2, 2022
No incidents reported.
Oct 1, 2022
No incidents reported.
Sep 30, 2022
Resolved -
De storing is voorbij en het platform is weer stabiel.
EN: The incident is over and the platform is stable again.
Sep 30, 10:38 CEST
EN: The incident is over and the platform is stable again.
Sep 30, 10:38 CEST
Monitoring -
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.
EN: The platform appears to be stabilising. We are actively monitoring the performance.
Sep 30, 10:08 CEST
EN: The platform appears to be stabilising. We are actively monitoring the performance.
Sep 30, 10:08 CEST
Identified -
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. De impact lijkt beperkt te zijn tot de beheeromgeving. Webwinkels en het orderproces lijken naar behoren te werken.
EN: We have found the cause of the disruption and are working to resolve the issue. The impact appears to be limited to the back office. Webshops and the order process seem to work properly.
Sep 30, 09:55 CEST
EN: We have found the cause of the disruption and are working to resolve the issue. The impact appears to be limited to the back office. Webshops and the order process seem to work properly.
Sep 30, 09:55 CEST
Investigating -
We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.
EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Sep 30, 09:50 CEST
EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Sep 30, 09:50 CEST
Sep 29, 2022
No incidents reported.
Sep 28, 2022
No incidents reported.
Sep 27, 2022
No incidents reported.
Sep 26, 2022
Resolved -
De storing is voorbij en het platform is weer stabiel.
EN: The incident is over and the platform is stable again.
Sep 26, 16:00 CEST
EN: The incident is over and the platform is stable again.
Sep 26, 16:00 CEST
Monitoring -
De inlogpagina voor de beheeromgeving lijkt zich te stabiliseren. We houden de performance scherp in de gaten.
EN: The login page for the back office appears to be stabilising. We are actively monitoring the performance.
Sep 26, 15:40 CEST
EN: The login page for the back office appears to be stabilising. We are actively monitoring the performance.
Sep 26, 15:40 CEST
Identified -
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.
EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Sep 26, 15:38 CEST
EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Sep 26, 15:38 CEST
Investigating -
We signaleren op dit moment verminderde performance bij het inloggen op de beheeromgeving. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.
EN: We are currently noticing reduced performance when logging into the back office. This can lead to longer loading times and in extreme cases to error messages. We are investigating the cause.
Sep 26, 15:16 CEST
EN: We are currently noticing reduced performance when logging into the back office. This can lead to longer loading times and in extreme cases to error messages. We are investigating the cause.
Sep 26, 15:16 CEST
Sep 25, 2022
No incidents reported.
Sep 24, 2022
No incidents reported.
Sep 23, 2022
Resolved -
De storing is voorbij en het platform is weer stabiel.
EN: The incident is over and the platform is stable again.
Sep 23, 18:10 CEST
EN: The incident is over and the platform is stable again.
Sep 23, 18:10 CEST
Update -
We are continuing to monitor for any further issues.
Sep 23, 17:46 CEST
Sep 23, 17:46 CEST
Monitoring -
De webmail lijkt zich te stabiliseren. We houden de performance scherp in de gaten.
EN: The webmail appears to be stabilising. We are actively monitoring the performance.
Sep 23, 17:46 CEST
EN: The webmail appears to be stabilising. We are actively monitoring the performance.
Sep 23, 17:46 CEST
Investigating -
We signaleren op dit nog steeds verminderde performance op onze webmail. Uit diverse tests blijkt dat mails, verstuurd via de webmail, worden met enige vertraging wel afgeleverd.
EN: We note there is still reduced performance on our webmail. Various tests show that emails sent via webmail are delivered with some delay.
Sep 23, 16:53 CEST
EN: We note there is still reduced performance on our webmail. Various tests show that emails sent via webmail are delivered with some delay.
Sep 23, 16:53 CEST
Update -
We houden de performance scherp in de gaten.
EN: We are actively monitoring the performance.
Sep 23, 16:10 CEST
EN: We are actively monitoring the performance.
Sep 23, 16:10 CEST
Monitoring -
De webmail lijkt zich te stabiliseren. We houden de performance scherp in de gaten.
EN: The webmail appears to be stabilising. We are actively monitoring the performance.
Sep 23, 15:45 CEST
EN: The webmail appears to be stabilising. We are actively monitoring the performance.
Sep 23, 15:45 CEST
Identified -
Helaas lijken nog niet alle problemen verholpen, waarbij nu het versturen van mail nog problemen lijkt te geven. We bekijken de situatie opnieuw.
EN: Unfortunately, not all problems seem to have been solved yet, and sending mail still seems to cause problems. We are reviewing the situation.
Sep 23, 14:50 CEST
EN: Unfortunately, not all problems seem to have been solved yet, and sending mail still seems to cause problems. We are reviewing the situation.
Sep 23, 14:50 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 23, 14:30 CEST
Sep 23, 14:30 CEST
Identified -
Helaas lijken nog niet alle problemen verholpen. We bekijken de situatie opnieuw.
EN: Unfortunately, not all problems seem to have been solved yet. We are reviewing the situation.
Sep 23, 13:51 CEST
EN: Unfortunately, not all problems seem to have been solved yet. We are reviewing the situation.
Sep 23, 13:51 CEST
Monitoring -
De webmail lijkt zich te stabiliseren. We houden de performance scherp in de gaten.
EN: The webmail appears to be stabilising. We are actively monitoring the performance.
Sep 23, 13:47 CEST
EN: The webmail appears to be stabilising. We are actively monitoring the performance.
Sep 23, 13:47 CEST
Update -
We werken aan een oplossing. Tot die tijd is de webmail trager in het gebruik.
EN: We are working on a solution. Until then, the webmail is slower in use.
Sep 23, 13:02 CEST
EN: We are working on a solution. Until then, the webmail is slower in use.
Sep 23, 13:02 CEST
Identified -
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.
EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Sep 23, 12:28 CEST
EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Sep 23, 12:28 CEST
Investigating -
We signaleren op dit moment verminderde performance van onze webmail. Dit kan leiden tot langere laadtijden bij het gebruik van de webmail. We zijn aan het onderzoeken waar de oorzaak ligt.
EN: We are noticing degraded performance on our webmail. This may lead to longer loading times while using the webmail. We are researching the cause of the incident.
Sep 23, 12:09 CEST
EN: We are noticing degraded performance on our webmail. This may lead to longer loading times while using the webmail. We are researching the cause of the incident.
Sep 23, 12:09 CEST
Resolved -
De storing is voorbij en het platform is weer stabiel.
EN: The incident is over and the platform is stable again.
Sep 23, 18:09 CEST
EN: The incident is over and the platform is stable again.
Sep 23, 18:09 CEST
Monitoring -
(Automatische) Platform mails worden inmiddels weer verstuurd en ontvangen. Er kan nog enige vertraging zijn.
EN: (Automatic) Platform mails are now being sent and received again. There may still be some delay.
Sep 23, 17:40 CEST
EN: (Automatic) Platform mails are now being sent and received again. There may still be some delay.
Sep 23, 17:40 CEST
Investigating -
Op dit moment ervaren we problemen met het versturen van (automatische) platformberichten. Dit kan leiden tot het niet versturen en/of ontvangen van orderbevestigingen, ordernotificaties en nieuwsbrieven.
EN: We are currently experiencing problems with sending (automatic) platform messages. This may lead to the failure to send and/or receive order confirmations, order notifications and newsletters.
Sep 23, 16:47 CEST
EN: We are currently experiencing problems with sending (automatic) platform messages. This may lead to the failure to send and/or receive order confirmations, order notifications and newsletters.
Sep 23, 16:47 CEST