MyOnlineStore Status

All Systems Operational

Platform Operational

Backoffice Operational

Storefront (webshops) Operational

Checkout Operational

API Operational

Point of Sale Operational

Mail Operational

Service Operational

Webmail Operational

Support Operational

Klarna Klarna Checkout (KCO) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Storefront Response Time

Fetching

API Response Time

Fetching

Past Incidents

Feb 23, 2020

No incidents reported today.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

Increased amount of errors for shops using MyParcel

Postmortem - Read details
Feb 14, 15:38 CET

Resolved - This issue is resolved.
Feb 11, 17:50 CET

Monitoring - The fix has been implemented and we're monitoring the situation.
Feb 11, 17:10 CET

Update - The issue has been identified and we are working on a fix
Feb 11, 17:04 CET

Identified - We found a possible solution and are implementing the fix.
Feb 11, 17:01 CET

Update - We are continuing to investigate this issue.
Feb 11, 16:58 CET

Update - We are continuing to investigate the issue and have found a possible cause
Feb 11, 16:55 CET

Investigating - We are experiencing issues with MyParcel in the checkout. We are investigating the problem
Feb 11, 16:47 CET

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.