All Systems Operational

About This Site

MyOnlineStore's central hub for real-time updates on the health and performance of our platform and related services. Some issues that affect a small percentage of stores may not be addressed here.

Platform Operational
Back office ? Operational
Storefront ? Operational
Checkout ? Operational
API ? Operational
Point of Sale Operational
Kassa App (POS) ? Operational
Email ? Operational
Webmail ? Operational
Mail ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Gepland onderhoud (scheduled maintenance) Jul 17, 2024 23:00 - Jul 18, 2024 01:00 CEST
In de avond van woensdag 17 juli op donderdag 18 juli voeren wij tussen 23:00 uur en 01:00 uur gepland onderhoud uit aan het platform. Gedurende dit onderhoud kan het voorkomen dat je webwinkel en beheeromgeving kortstondig trager of minder bereikbaar zijn.

EN: In the night of Wednesday July 17 and Thursday July 18 we will carry out scheduled maintenance on the platform between 23:00 and 01:00. During this maintenance, your webshop and back office may be temporarily slower or less accessible.

Posted on Jul 15, 2024 - 10:38 CEST
Past Incidents
Jul 16, 2024

No incidents reported today.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024
Resolved - De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.

Jul 2, 16:53 CEST
Monitoring - Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.

Jul 2, 16:30 CEST
Update - We are continuing to investigate this issue.
Jul 2, 16:20 CEST
Investigating - We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

Jul 2, 16:08 CEST