Degraded performance

Incident Report for MyOnlineStore

Resolved

Het platform is weer stabiel.

EN: The platform is stable again.

Posted Feb 10, 2023 - 21:28 CET

Monitoring

Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.

Posted Feb 10, 2023 - 20:57 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 10, 2023 - 20:33 CET

Investigating

We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

Posted Feb 10, 2023 - 20:24 CET

This incident affected: Platform (Back office, Storefront, Checkout, API).