Database outage

Incident Report for MyOnlineStore

Resolved

This incident has been resolved.
Posted Jul 10, 2019 - 22:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2019 - 15:17 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 10, 2019 - 13:53 CEST

Investigating

We are currently investigating this issue.
Posted Jul 10, 2019 - 13:38 CEST
This incident affected: Platform (Back office, Storefront, Checkout, API).