Database outage

Incident Report for MyOnlineStore

Resolved

This incident has been resolved.

Posted Jul 10, 2019 - 22:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2019 - 15:17 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 10, 2019 - 13:53 CEST

Investigating

We are currently investigating this issue.

Posted Jul 10, 2019 - 13:38 CEST

This incident affected: Platform (Backoffice, Storefront (webshops), Checkout, API, Point of Sale).