Degraded performance
Incident Report for MyOnlineStore
Resolved
De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.
Posted Jul 02, 2024 - 16:53 CEST
Monitoring
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.
Posted Jul 02, 2024 - 16:30 CEST
Update
We are continuing to investigate this issue.
Posted Jul 02, 2024 - 16:20 CEST
Investigating
We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.
Posted Jul 02, 2024 - 16:08 CEST
This incident affected: Platform (Back office, Storefront, Checkout, API) and Point of Sale (Kassa App (POS)).