Degraded Network Performance

Incident Report for MyOnlineStore

Resolved

From reports from our provider and our own observations everything is returning back to normal.

According to our contacts at our network provider. We were impacted by a major global outage affecting many services including us.
Posted Jun 24, 2019 - 14:56 CEST

Identified

Due to network issues at one of our suppliers. We are observing degraded network performance for our customers.
Posted Jun 24, 2019 - 13:10 CEST
This incident affected: Platform (Back office, Storefront, Checkout, API).