Degraded performance
Incident Report for MyOnlineStore
Resolved
De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.
Posted Oct 24, 2022 - 13:30 CEST
Monitoring
Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.
Posted Oct 24, 2022 - 13:00 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 24, 2022 - 12:53 CEST
Investigating
We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen bij het inloggen. We zijn aan het onderzoeken waar de oorzaak ligt.

EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages while logging in. We are researching the cause of the incident.
Posted Oct 24, 2022 - 12:37 CEST
This incident affected: Platform (Back office, Storefront, Checkout, API).