Degraded performance
Incident Report for MyOnlineStore
Resolved
De storing aan de checkout is verholpen.

EN: The checkout malfunction has been resolved.
Posted Dec 17, 2024 - 14:24 CET
Monitoring
De checkout lijkt weer te werken. We monitoren de situatie.

EN: The checkout seems to be working again. We monitor the situation.
Posted Dec 17, 2024 - 14:19 CET
Update
We are continuing to work on a fix for this issue.
Posted Dec 17, 2024 - 13:51 CET
Identified
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.

EN: We have found the cause of the incident and are applying a fix to resolve the problem.
Posted Dec 17, 2024 - 13:10 CET
Investigating
We signaleren op dit moment dat in sommige gevallen de checkout niet of niet correct werkt op mobiele apparaten, zoals tablets en mobiele telefoons.

EN: We currently note that in some cases the checkout does not work or does not work correctly on mobile devices, such as tablets and mobile phones.
Posted Dec 17, 2024 - 13:05 CET
This incident affected: Platform (Back office, Storefront, Checkout, API).
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